Welcome to the Finfo website. Finfo is a consumer education program by the Financial and Consumer Services Commission of New Brunswick (the Commission). Please review the following terms for use of this site. If you do not agree with these terms, please discontinue use of the site.
The information on this site is provided for educational and informational purposes only. While the Commission considers the information provided to be reliable at the time of posting, the Commission does not represent or warrant that it is complete, timely, or accurate. The Commission is not responsible for any damage however caused, which results from the use of this site.
As a regulatory agency, the Commission cannot provide financial or legal advice but can help you get the information and resources.
The Commission furnishes all data and information products on this site with the understanding that neither the Commission, nor its contractors and employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information on the site.
Links to websites not under the Commission’s control, including those to our social media accounts, are provided for convenience and reference only. When you click on one of these links, you will leave the Commission website and enter the other website. The Commission is not responsible for the information or the accuracy, currency, or reliability of the content on these sites. The Commission does not endorse the sites or their content.
Every effort is made to keep the website up and running smoothly. However, the Commission takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Social Media Guidelines
We review and monitor our social media channels during regular business hours. We endeavour to read and respond to a comment within two (2) business days of receiving it. We may not be able to respond to every comment. Please note that by submitting a comment you are not engaging the Commission to respond.
We expect participants to treat each other, the Commission, and Commission employees with respect. We will remove comments that are deemed to be:
Anonymous
Vulgar, abusive, or offensive
Personal attacks and defamatory statements
Product promotions, advertising, or spam
Investment or other product or services recommendations or promotions
Unsupported accusations
Off-topic
Confidential information, such as ongoing investigations or confidential filings
Unintelligible or irrelevant
Threats or promoting criminal activity
Violating someone’s privacy
Infringing copyright rules (this includes copying and pasting excerpts from other sites without permission and attribution)
We will remove your comment if it does not meet these guidelines.
If you continue to post comments that infringe our guidelines, we may block you from the Commission’s social media channels.
We do not respond to specific questions from the media through our social media channels. We ask members of the media to send questions and requests to: Media@FCNB.ca.
If you have a complaint or other question related directly to your own situation, please contact us directly.
Guidelines for Acceptable Use of Commission Materials
The information and graphics in publications of the Commission are either (i) copyrighted by the Commission (ii) provided with the permission of the owner of the intellectual property rights or, (iii) believed to be in the public domain.
The Commission produces materials and programs for educational purposes. You may reproduce this information for personal, professional and educational use upon approval of the Commission and subject to certain terms and conditions.
Permission to use Commission materials or logo (in any format) may be obtained by mailing, emailing, or faxing a written request to:
Financial and Consumer Services Commission of New Brunswick
Attn: Director Communications and Public Affairs
85 Charlotte Street Suite 300
Saint John NB E2L2J2
Telephone: 1 866-933-2222
Fax: (506) 658-3059
Email: info@FCNB.ca
Please note that all requests for permission must be in writing. We do not grant verbal permission unless a written request has been received.
1. Requests to Use Commission materials (in whole or part) in Another Work
The following information must be provided in your written request to use materials from a Commission publication for republication in another work:
Title and Commission publication number, Edition number, and/or Copyright year
Exact material, including page or figure numbers, for which permission is being requested (If not using the entire publication - please estimate the percentage of the publication you will be using in your new work)
Author(s) and title of the new work in which Commission material will appear
Publisher and publication date of the new work in which Commission material will appear
Intended audience for the new work
Approximate page count and approximate list price of the new work, if applicable
Format/media of the new work (ie print, electronic, etc.)
Table of contents, if available when submitting the request
Circulation/print run of the new work
If including this material in a seminar/presentation, include the number of attendees (if ongoing - include estimate for the year). Also include the cost to attend this seminar.
Territory and languages in which the new work will be distributed
2. Requests to Post Commission Materials on a Website
Please provide the following information:
Title of the Commission publication
Internal and/or external site - if internal site, include the number of employees accessing site
Website address
The Commission grants permission for one-time use only. New requests are required for subsequent editions, for reprints or excerpts, or for other uses of the materials.
The Commission processes permission requests within two weeks of receiving a written request that includes the required information.
IMPORTANT NOTE: The Commission disclaims any liability or responsibility arising from the use of Commission materials. The Commission shall not be liable for any financial or other consequences whatsoever arising from the use of Commission materials, including the inappropriate, improper, or fraudulent use of such content.